A good and responsible maid agency that wants to do long term business and provide the best service and maids to their customers should have a system in place. This system ensures that their maids are well-trained in order to manage the employers’ job scope. Good questions to ask the agents include:
Do they go down to the maids’ home country to interview them and ensure their training is done effectively?
How many days and what kind of training to these maids go for?
How can I, as the customer interview the maids? Skype? Telephone? Or just purely select based on the biodata?
Do the agents brief the maids thoroughly on how to be a successful maid?
Although this list is not exhaustive, I hope it gives you a better insight on how to select a maid agency that is appropriate for your needs and requirements. My next article will touch on how to interview maids, whether on the telephone, Skype or face to face.