When it comes to taking care of children and looking after a household, good help is a boon to busy and overwhelmed parents. Unfortunately, searching for a dependable Foreign Domestic Worker (FDW) can be quite a challenging task starting right from looking for a good maid agency in Singapore.
But with help from the Ministry of Manpower (MOM), parents can now employ maids from numerous reputable maid agencies in Singapore. Here’s more about selecting a good maid agency in Singapore.
How to find the best maid agency in Singapore
To date, there are more than 500 maid agencies in Singapore that are licensed by the Ministry of Manpower. Only a licensed maid agency is allowed to act as a middleman in finding maid jobs in Singapore.
On top of their issued MOM license, these reputable agencies can also choose to have their companies accredited by employment accreditation bodies such as CaseTrust and the Association of Employment Agencies of Singapore (AEAS).
While the accreditation is optional, it adds recognition and a trust factor to the agency.
Online tool to find the best maid agency in Singapore
The MOM has an online tool to help you find the best maid agency in Singapore. It allows potential employers to hire good maid agencies.
With this service, you can find a maid agency that best matches your needs, and check on their qualifications and other essential components of their track record.
Visit the directory tool HERE.
To check on the list of agencies who have had their license revoked, please click HERE.
5 Best Maid Agencies in Singapore
Here are five (5) maid agencies that have outstanding records as per the Ministry of Manpower’s website:
|
|---|
| Agency Name |
License No. |
Address |
Contact Details
|
| Universal Employment Agency Pte Ltd |
87C4847
|
304 Orchard Road
#03-52 Lucky Plaza Singapore 238863
|
(65) 6735 3456
[email protected]
|
|
Regent Maid Agency
|
21C0451
|
Blk 603 Ang Mo Kio Ave 5 #01-2667A, Singapore 560603
|
WhatsApp –
(65) 8600 8300
[email protected]
|
| JForce Employment Service Pte Ltd |
14C7171
|
23 Bendemeer Rd #01-515 Singapore 330023
|
(65) 6635 2506
[email protected]
|
| Prestige Management Services |
89C5166
|
19 Tanglin Road
Unit 03-59 Tanglin Shopping Centre
Singapore 247909 |
(65) 6738 2100
[email protected]
[email protected]
|
| Faith Maid Agency Pte Ltd |
13C6818
|
City Plaza Head Office 810 Geylang Road #01-28 City Plaza Singapore 409286
|
(65) 6841 4178
[email protected]
|
Universal Employment Agency Pte Ltd is an established and reputable maid agency Singapore has to offer that places foreign domestic helpers also known as maids, mainly from the Philippines, Indonesia and Myanmar.
This maid agency has been operating for over 35 years since 1986 and has one of the highest retention rates according to the Ministry of Manpower (MOM).
Over the years, they have provided unmatched expertise in matching employers to foreign domestic helpers with a high success rate, proven by the high retention rate they have attained.
As a result, the majority of their customers have consistently praised them for their professionalism and quality service; hence, they have earned many positive and 5-stars reviews on Google and Facebook.
Having served 3 generations of customers is indeed a strong testament to their stellar reputation of being one of the best maid agencies in Singapore.
Their services include domestic helpers for newborn, child and
elderly care. They do have experienced domestic helpers that are on the transfer, which means they are already working in Singapore and hiring an experienced transfer helper is a faster process than hiring domestic helpers who are currently overseas.
They can also assist with direct hiring, work permit renewal, passport renewal, home leave documentation and
comprehensive insurance coverage for maids in Singapore.
Do visit their website for more information. Alternatively, you may wish to reach out to them via email at [email protected] or call their office at 6735 3456.
Time is valuable and selecting the right person for the job is critical, so Regent Maid Agency Singapore ensures to provide excellent housekeeping service.
They give many families the utmost confidence when they are away and strive to deliver quality services by making sure that their employed staff is adequately trained.
JForce Maid Agency Singapore matches Singaporean families with domestic workers who are primarily from Indonesia. As JForce has its own training centre, it can provide helpers with training that is tailored fit to your family’s specific needs.
This maid agency is popular among Singapore families and is also well-known for its helpful service.
Prestige Maid Agency Singapore is frequently regarded as one of Singapore’s preferred recruitment agencies.
They have great figures across the board and an abundance of personal referrals because of their 30 years of professionalism in the industry.
Founded in 2013, Faith Maid Maid Agency Singapore is now a leading supplier of foreign domestic workers from Indonesia to Singapore.
They collaborate with over 1,200 agencies to give the best service in the country. One of their partners is also the Indonesian Embassy.
Okaylah Services is a leading maid agency in Singapore, offering a wide range of verified and trustworthy maids from various countries. Specializing in Indian maids from different regions, they cater to the needs of Singaporean and expat families. Committed to customer satisfaction, their helpers possess high literacy rates and English language skills, ensuring effective communication.
Known for providing top-quality service, Able Best Employment Agency has established a strong reputation as an honest and reliable maid agency in Singapore. With a focus on building long-term relationships, they consistently receive high review ratings for their service quality and reliability. Their goal is to maintain a 4-star agency rating with the Ministry of Manpower, showcasing their commitment to excellence.
As a licensed maid agency founded in 1992, SWIFT Maids has extensive experience serving over 30,000 Singaporean families. Their personalized approach ensures that each family is matched with the right domestic helper based on their specific needs. With their long-standing presence in the industry, they have gained the trust of many households seeking reliable assistance.
With over 10 years of experience in multiple countries, Magnum Maid Agency is a registered provider of foreign workers to individuals and companies in Singapore. They prioritize client satisfaction by tailoring their services to meet specific needs and ensuring the quality and competitiveness of their workers. Their extensive network allows them to mobilize highly qualified workers, guaranteeing client satisfaction.
Eden Grace is a trusted and reliable provider of professional maid services in Singapore, dedicated to helping families find reliable and trustworthy domestic helpers. Their experienced and dedicated consultants offer personalized and comprehensive assistance throughout the hiring process. They prioritise the well-being and development of their domestic helpers, providing support programs to ensure a smooth transition for the helpers and the families they serve.
Maid agency basics
Choosing a maid agency in Singapore is tricky. With the myriad of companies available, parents can’t help but be overwhelmed. So, here are some basic pointers for picking out a maid agency to help you:
Check the license
Stick to only licensed maid agencies. No matter how cheap the fees of the unlicensed ones are, they are not worth the trouble.
Fees
The MOM doesn’t have a say in these agencies’ fees. With this said, it is important for parents to find a particular agency that is within their budget.
MOM closely monitors maid agencies in Singapore.
Black-marked agencies
Licensed maid agencies in Singapore are closely monitored by the MOM. Hence, any complaints about the FDW or misbehaviours by her are noted and listed on their website.
A maid agency that does not respect the Employment Agencies Act, Rules, or Licenses terms and conditions will be awarded demerit points.
The points last for six months and will be removed if no further demerit points are given. Agencies with 12 or more demerit points will be closely monitored by MOM, and in certain cases, a company’s license may even be revoked.
Get a contract
As soon as parents choose a maid agency, they should always ask for a properly written contract. This contract must be properly evaluated and reviewed.
All terms and conditions must be completely understood and agreed upon before signing anything.
Match your needs
According to Mdm Josine Tin, a maid agent in Singapore, it is very important for parents to share the needs of their family with the agencies.
She further advises employers to be as descriptive as possible and that it’s better to overshare than share so that the agency can accurately match you up with an FDW that’s right for your family.
Go there on a Sunday
Mdm Tin added that potential employers head to their agencies on a Sunday to look for a helper, as most of the FDWs would be in the agency.
If you happen to like a particular helper, it’s a good idea to employ her as soon as possible. The longer you wait the higher the chance that she will be hired by someone else.
Also read: Warning signs that you should let your helper go
