Recommended Maid Agencies in Singapore

Learn where to find a good helper through these maid agencies in Singapore.

When it comes to taking care of children and looking after a household, good help is a boon to busy and overwhelmed parents. Unfortunately, searching for a dependable Foreign Domestic Worker (FDW) can be quite a challenging task starting right from looking for a good maid agency.

But with help from the Ministry of Manpower (MOM), parents can now employ maids from numerous reputable maid agencies in Singapore. Here's more about selecting a good maid agency in Singapore

How to find a good maid agency in Singapore

To date, there are more than 500 maid agencies in Singapore that are licensed by the Ministry of Manpower. Only a licensed maid agency is allowed to act as a middleman in finding maids jobs in Singapore.

On top of their issued MOM license, these reputable agencies can also choose to have their companies accredited by employment accreditation bodies such as CaseTrust and Association of Employment Agencies of Singapore (AEAS).

While the accreditation is optional, it adds recognition and a trust factor to the agency. 

Online tool

MOM has an online tool that allows potential employers to select good maid agencies. With this service, you can find a maid agency that matches your need, plus check on their qualifications and other essential components of their track record. 

You can access this tool HERE.

To check on the list of agencies who have had their license revoked, please click HERE.  

5 Top maid agencies in Singapore

Here are five maid agencies that have outstanding records as per the Ministry of Manpower’s website:

maid agency Five of MOM's best maid agencies in Singapore.

Note: None of these agencies have any demerit points and have live EA statuses. Among the five mentioned maid agencies in Singapore, only 121 Personnel Services PTE. LTD. is accredited with CaseTrust.

Maid agency basics

Choosing a maid agency in Singapore is tricky. With the myriad companies available, parents can’t help but be overwhelmed. Here are some basic pointers in picking out a maid agency:

Check the license

Stick to only licensed maid agencies. No matter how cheap the fees of the unlicensed ones are, they are not worth the trouble.

Fees

The MOM doesn’t have a say in these agencies’ fees. With this said, it is important for parents to find a particular agency that’s within their budget.

maid agency MOM closely monitors maid agencies in Singapore.

Black-marked agencies

Licensed maid agencies in Singapore are closely monitored by the MOM. Any complaints about the FDW or misbehaviour by her are noted and listed on their website.

A maid agency that does not respect the Employment Agencies Act, Rules or Licenses terms and conditions will be awarded demerit points.

The points last for six months and will be removed if no further demerit points  are given. Agencies with 12 or more demerit points will be closely monitored by MOM. In certain cases, a company’s license may even be revoked.

Get a contract

As soon as parents choose a maid agency, they should always ask for a proper written contract. This contract must be properly evaluated and reviewed.

All terms and conditions must be completely understood and agreed upon before signing anything. 

Match your needs

According to Mdm Josine Tin, a partner at G&A Maids (one of the recommended maid agencies), it is also very important for parents to share the needs of their family with the agencies. 

She advises employers to be as descriptive as possible and it's better to overshare than undershare so that the agency can accurately match you up with a FDW that's right for your family.

Go there on a Sunday

Mdm Tin also suggests that potential employers head to their agencies on a Sunday to look for a helper, as most of the FDWs would be in the agency. If you also like a particular helper, it's a good idea to employ her as soon as possible, because the longer you wait the higher the chance that she will be hired by someone else.
 

Have you ever hired a FDW from a maid agency in Singapore? Tell us all about your experience by leaving a comment below.