For many parents in Singapore, taking their children to the hospital can be an overwhelming experience, especially during emergencies. Long waiting times in busy emergency rooms can add stress to an already stressful situation. Parkway East Hospital, one of Singapore’s trusted healthcare providers, is addressing this challenge with the launch of its Pediatric Urgent Care Centre, a facility designed to deliver swift, expert care for children with non-life-threatening conditions.
Located in the East Coast of Singapore, the Pediatric Urgent Care Centre aims to provide fast and reliable medical attention to children in need of urgent but not life-threatening care, such as fevers, minor injuries, rashes, and vomiting. The new facility is an important addition to the hospital’s comprehensive pediatric services and is specifically designed to treat children quickly—often within 30 minutes of arrival—ensuring minimal waiting time for concerned parents.
Addressing the Need for Fast, Specialized Pediatric Care
The Pediatric Urgent Care Centre is designed to meet the growing demand for timely, expert medical care for children. Parkway East Hospital’s Chief Executive Officer, Ivan Khor, explains the seamless integration of services within the hospital: “Since it is located within a hospital, laboratory tests, radiology scans, and admissions to the hospital can be arranged swiftly and seamlessly.”
This approach ensures that parents can quickly access the necessary resources for their children, avoiding long wait times at general emergency departments. The Centre is dedicated to providing children with the care they need as quickly as possible, reducing waiting times while offering specialized pediatric care tailored to children’s needs.
Experienced Pediatric Care
Dr. Lee Khai Pin, a pediatrician heading the Pediatric Urgent Care Centre at Parkway East Hospital, brings over 20 years of experience in pediatric emergencies. He emphasizes the hospital’s specialized approach to pediatric care, saying, “The expertise in managing pediatric patients and adult patients is very different.” Dr. Lee is dedicated to ensuring that the hospital’s team is highly competent in managing children’s health.
He further reassures parents: “Parents can have peace of mind knowing that we have a team of doctors and nurses who are competent and comfortable with managing young children, and are genuinely vested in their health, well-being, and recovery.”
In addition, Dr. Lee notes that one of the goals of the Pediatric Urgent Care Centre is to support and empower parents during these vulnerable moments: “We want parents to feel supported and empowered in the care of their child, especially during these vulnerable moments.”
Convenience and Seamless Care
One of the key features of the Pediatric Urgent Care Centre is its focus on convenience and accessibility. With extended hours and quick appointment scheduling, the facility is designed to accommodate the busy lives of parents. In addition, the Centre’s integration with Parkway East Hospital’s other medical specialties allows for easy referrals to pediatric specialists should a child’s condition require further attention.
“Parents can have peace of mind knowing that we have a team of doctors and nurses who are competent and comfortable with managing young children, and are genuinely vested in their health, well-being, and recovery,” says Dr. Lee. The convenience of the Urgent Care Centre means that families don’t have to wait for hours in an emergency room, ensuring timely care when it is most needed.
A Family-Friendly Approach to Pediatric Care
The Pediatric Urgent Care Centre is more than just a medical facility—it is designed with the whole family in mind. Parkway East Hospital has worked hard to create a space that is welcoming and comforting, ensuring that children feel at ease during their visit. The Centre’s design features child-friendly elements and aims to provide a positive, stress-free experience for both children and their parents.
The new Centre adds to Parkway East Hospital’s already extensive range of pediatric services, including general pediatric consultations, vaccinations, and specialist referrals. For parents in the East of Singapore, this new offering ensures that children’s health needs are met quickly and efficiently, helping to reduce unnecessary stress during times of illness or injury.
The Future of Pediatric Care in Singapore
As healthcare continues to evolve, the need for specialized, fast, and accessible care becomes increasingly important. Parkway East Hospital’s Pediatric Urgent Care Centre is a reflection of the hospital’s ongoing commitment to meeting the needs of Singaporean families. By offering a streamlined, efficient service for children with non-life-threatening conditions, the Centre ensures that parents have a reliable option for urgent care without the long wait.
“It is extremely important for the parents to feel confident of the diagnosis and the medical management, and that they have been appropriately engaged and their concerns well addressed during the pediatric UCC journey,” says Dr. Lee. This patient-centric approach ensures that families receive the best care and feel supported throughout the process.
For more information on the Pediatric Urgent Care Centre at Parkway East Hospital, parents can visit their website or call +65 6340 8602 to schedule an appointment.
