Parenting means being prepared for anything, from the tiniest of scrapes to unexpected illnesses. When a sudden health concern comes up—whether it’s a scratch from the playground, a tummy ache, or a breathing issue—knowing how to respond swiftly can make all the difference. And that’s where NurseFirst , managed by Woodlands Health, becomes a lifeline, offering a trusted source for medical guidance right when you need it most.
The NurseFirst Helpline (6262 6262) is available every day, including public holidays, to connect you with support you can trust. Simply call, describe the symptoms, and a trained nurse will assess the situation, advising you on what steps to take next. This can help you avoid unnecessary worry and ensure your family gets the right care.
What is NurseFirst?
Wondering why NurseFirst should be your go-to call before rushing to the hospital?
NurseFirst is a dedicated helpline where qualified and experienced nurses provide expert advice on emergency health concerns, from minor to more serious issues, helping you decide whether to:
– Visit a General Practitioner (GP) for mild conditions that don’t need urgent care
– Head to an Urgent Care Centre (UCC) (e.g. Urgent Care Centre @ Admiralty) for moderate symptoms that should be checked promptly, or
– Go directly to an Emergency Department (ED) if the symptoms suggest a more serious issue.
In one real-life example, a woman called NurseFirst after noticing that her mother was experiencing sharp pain in her eye. The nurse quickly assessed the situation and advised her to take her mother to the emergency department immediately. This prompt action helped save her mother’s vision.
As the woman shared, “I’m so grateful for this service! With NurseFirst’s advice, my mother received timely care, and their clear and reassuring guidance made all the difference. Remembering a friend who lost their vision due to delayed treatment, I’m even more thankful we acted fast.”
Stories like these show just how vital NurseFirst can be for your family’s well-being.
How NurseFirst Works
When you’re in a high-stress situation, it can feel overwhelming to figure out where to get help quickly, especially when it comes to your child’s health. NurseFirst makes it easy and straightforward with no added stress, just friendly and professional support when you need it most.
- Dial 6262 6262
Describe the symptoms as clearly as possible to our friendly, trained nurse who is there to listen and guide you.
- Receive Expert Guidance
NurseFirst nurses are trained in emergency triage. Based on your description, they will determine the severity of the symptoms and offer personalized advice on what to do next. You can feel confident that you’re making the right decision for your family’s health.
- Follow the Advice
Trusting the nurse’s advice can help ensure you get the right care as soon as possible. This way, you reduce the risk of symptoms worsening.
In one instance, a caller with mild symptoms was advised to visit an Urgent Care Clinic. Although not an emergency, this advice ensured they received prompt care. As the caller shared, “The nurse was calm, understanding, and reassuring. I felt confident in their recommendation and grateful for the guidance.”
Common Conditions You Can Call NurseFirst For
Don’t worry if you’re unsure whether NurseFirst can help with your particular symptoms. You can reach out to NurseFirst for a wide range of health concerns—whether it’s for peace of mind or immediate guidance. Here are some common issues NurseFirst can assist with:
Why NurseFirst is Essential for Families
Having 6262 6262 saved in your phone gives you a reliable, comforting safety net when health concerns arise. With just one call, you can get fast, professional advice. Here’s why NurseFirst is an invaluable resource for parents:
- Trusted Expertise
NurseFirst nurses are skilled in assessing symptoms over the phone, ensuring you receive informed, personalized advice for your family’s well-being.
- Convenient Availability
Open from 8 AM to 11 PM, including weekends and public holidays, NurseFirst is there when most clinics are closed.
- Free Service
NurseFirst is completely free to call (local call charges apply), making it accessible whenever you need guidance.
- For All Ages
Whether the issue is with a child, an elderly parent, or yourself, NurseFirst provides support for every family member.
Save 6262 6262 to Your Contacts Today
You never know when you might need a little extra guidance. Save 6262 6262 to your phone now and enjoy the confidence that comes from knowing a caring, knowledgeable nurse is just a call away. NurseFirst is here to help you make the best choices for your family’s health—any day, any time.
NurseFirst is managed by Woodlands Health, the service is currently available in English only.
Residents with urgent but non-life-threatening medical issues are advised to contact the NurseFirst helpline, where trained nurses will guide them on appropriate healthcare options. For life-threatening emergencies, such as unconsciousness, breathing difficulties, or severe bleeding, immediate attention at the Emergency Department is necessary.