Doctor Anywhere Launches Virtual Lactation Consultation Service to Empower New Mothers

The new service in partnership with Hegen Lactation Centre provides easy and convenient access on breastfeeding and lactation-related issues from home, addressing breastfeeding challenges in a modern society

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Doctor Anywhere (DA), a technology-led healthcare company headquartered in Singapore, has launched a virtual Lactation Consultation service in partnership with Hegen Lactation Centre (HLC), providing expert breastfeeding guidance and support for new parents from the comfort and privacy of home.

Available on the DA mobile app, users can book an appointment for a 60-minute video consultation with a certified International-Board Certified Lactation Consultant (IBCLC) from HLC at $100.

The new service is the latest addition to DA’s expanding suite of holistic online healthcare services, which include consultations with specialist doctors, nutritionists, and mental health professionals.

Addressing a Growing Need

Breastfeeding can be a challenging and uncertain experience for new parents, with issues ranging from latch problems, engorgement, to milk supply concerns. It often leaves new mothers feeling overwhelmed and unsure about where to turn for help. Additionally, the demands of modern life can make it challenging for parents to seek timely in-person support.

A recent national breastfeeding survey[1] found that while 97% of new mothers initially breastfeed their baby upon leaving the hospital, over half (60%) discontinue exclusively breastfeeding their baby before reaching the six-month mark – indicating challenges and a lack of support and guidance.

Empowering New Parents

To address this gap, DA’s virtual Lactation Consultation service aims to provide convenient access to personalized guidance tailored to individual needs and concerns, on demand in the comfort of the parent’s home.

The service not only supports parents during their breastfeeding journey but also empowers them with the knowledge and confidence to care for their child effectively.

“Breastfeeding establishes a unique bond between a mother and child that lasts a lifetime, and I’m glad that our partnership with Doctor Anywhere can bring this rewarding experience to more mothers in the comfort of their own homes.

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I strongly believe in our team of International-Board Certified Lactation Consultants (IBCLCs) and maternal specialists and this partnership will bring us closer to our goal of serving and supporting 100 million mothers in their parenthood and breastfeeding journey,” shares Yvon Bock, IBCLC, Founder and CEO of Hegen and HLC.

“Doctor Anywhere’s partnership with HLC to provide expert lactation guidance and timely support is a significant step forward in our goal to deliver convenient, accessible, and holistic healthcare solutions that empower individuals across all ages,” said Lim Wai Mun, Founder & CEO, Doctor Anywhere.

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“With the launch of our virtual Lactation Consultant service, we aim to offer accessible and expert breastfeeding support not only to empower new parents during a crucial phase, but also enable them with the skills and confidence to give their child the best start at life.”

In addition to virtual consultations, DA and HLC will collaborate on online resources and workshops designed to provide parents with the essential information and skills necessary for the long-term care of their child.

These resources will further enhance the support system available to new parents, ensuring they have access to important infant care information and expert guidance at their fingertips.

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Republished with permission from Doctor Anywhere.

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Doctor Anywhere